PRIVACY POLICY


SERVICES AND PRIVACY POLICY

Effective Date: 14 September 2018

Mystic Love Tarot (“us”, “we”, or “our”) operates the www.mysticlovetarot.com website (the “Service”).
This page describes the Service and informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.


DISCLAIMER

Readings are for entertainment and guidance only. The decision as to whether or not you will act on anything that we do or don’t tell you is yours alone and we cannot be held responsible for your decision.
Our tarot readings and coaching must not be used in place of professional advice when such advice is appropriate.


TERMS OF SERVICE

Service means the www.mysticlovetarot.com website (“the Site”) operated by Mystic Love Tarot through which we carry out online recorded tarot card readings as well as providing training through online courses and webinars. By using the Service you acknowledge that all readings and any guidance arising therefrom are provided solely for the purpose of entertainment or assistance with your problems. They do not provide a prediction as to your future.

Readings, webinars and courses are to be booked and paid for in advance using the booking facilities and secure payment facility through Paypal on the Site. Save as appears in these terms, refunds will not be given for readings and recordings already carried out. Please make sure our services are what you require. You can email us with queries, check the Site or visit our You Tube channel for more information.

You have the right to cancel a booking for a refund for a readings at any time within 14 days after the date of you making the Booking, (subject to : the cancellation being made in email or via the web page; and the reading not having been delivered to you,) in which case the full amount remains payable. Outside of this 14 day period no Reading can be cancelled unless you provide more than 48 hours advance notice before they are scheduled to take place in which event we will refund your payment. We are entitled to charge our full fee for cancellation on shorter notice. At the time of booking we aim to give an indication of when the reading is planned to take place and therefore made available to you. There can however be no guarantee that such delivery time can be met but we will advise you of any likely delay. In the event of an unreasonable delay, you will be entitled to a refund should you decide to cancel the reading.

Bookings for courses and webinars cannot be cancelled (other than within the 14 day period after the date of you making the booking and even then only subject to the date of the course or webinar not having passed) and we will not otherwise refund any advance payments in the event of a cancellation or a failure to attend the online training course or webinar. The time scheduled for your course or webinar will have been reserved in anticipation of your using it and we will not be able to fill any vacancies on your part. You will not be able to apply any advance payment to a subsequent booking.


ETHICAL DEALING

In respect of all services provide by us we operate according to a strict code of ethics.

  • As compassionate Tarot and psychic readers, we are open-minded and non-judgemental treating all of our clients with courtesy and respect.
  • All readings are carried out with integrity; we are honest about our skills and abilities. If we feel that we cannot help you with a question or concern, we will inform you at the earliest possible opportunity and refund your payment in full.
  • We cannot answer questions relating to legal, financial or health (including pregnancy) matters as we do not have any qualifications in these fields.
  • We have a genuine intention to help you with your situation; we aim to ensure that our readings contain a lot of practical and down-to-earth guidance.
  • We do not knowingly read for clients under the age of 18.
  • Readings are carried out online by a person with experience. They are not computer generated and do not make use of artificial intelligence or automation.
  • We will aim to answer any questions which you might have arising from a reading and we will aim to provide any necessary clarification.


INTELLECTUAL PROPERTY AND RETENTION OF MATERIAL

We will retain all intellectual property rights in any material contained on the Website including, but not limited to, video recordings and webinars. Such material may not be distributed by you without our express consent given in writing.
We reserve the right to delete any online content including video recordings after two months from the date on which it is posted to the Website or other Media.

PRIVACY AND USE OF DATA

Definitions

  • Personal Data
    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data
    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies
    Cookies are small pieces of data stored on your device (computer or mobile device).
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
    For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers)
    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
    We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User)
    Data Subject is any living individual who is using our Service and is the subject of Personal Data.


Information Collection and Use

We collect a limited number of types of information for various purposes to provide and improve our Service to you.

Types of Data Collected


Personal Data


While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • City and country of residence
  • Cookies and Usage Data


Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.


Tracking & Cookies Data

We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.


Use of Data

Mystic Love Tarot uses the collected data for various purposes:


  • To provide and maintain our Service
  • To notify you about changes to our Service if you permit us to send you email notifications by checking the appropriate tick box when setting up your account
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues


Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Mystic Love Tarot Limited may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • To comply with the law


Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obliged to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


Disclosure of Data

Legal Requirements

We may disclose your Personal Data in the event that we believe in good faith that such action is necessary to:


  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability


Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Mystic Love Tarot aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Mystic Love relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Services and Privacy Policy, please contact us using the contact details on the Site.